Return Policy

We offer returns on any full priced item for a credit note or refund within 14 days of purchase.

Sale items cannot be returned or exchanged.

Return for credit note - We will cover return standard shipping. Credit note is valid for 12 months and will be issued upon the receipt of the item. Please email info@pockets.net.au for details.

Refund - Postage will not be reimbursed if you choose a refund. Please email info@pockets.net.au for details. 

Please keep a copy of your return tracking number, as we cannot take responsibility for lost returns. We will not accept any returns that have been sent back to us without a tracking number.

To be eligible for a return, your item must be in its original, unworn and saleable condition. It must also be in the original packaging with all original tags attached. 

Please choose carefully. We do not offer exchanges as we cannot guarantee that the item will be in stock in a particular size or colour when the garment is returned.